Approach
How we take on complex design challenges
Our vision
We believe that better services and experiences can be designed by understanding users, improving collaboration across individuals and organizations, and using visualization to streamline decision making processes.
We bring innovation to life by
Collecting insights
USER RESEARCH AND BEHAVIOURAL INSIGHTS
We apply design research techniques to explore human behaviour and collect stories that inspire future ideas and visions.
Re-framing visions
SERVICE DESIGN AND STRATEGY
Through critical thinking and scenario building, we challenge assumptions to reshape design interventions, match needs, and guide decision-making.
Navigating complexity
VISUAL MAPPING AND STORYTELLING
We turn insights and data into bespoke visualisations and maps, to better manage complexity and enhance communication, storytelling and participation.
Making ideas tangible
UX DESIGN AND PROTOTYPING
Through co-design, testing and prototyping techniques, we transform ideas into tangible products and service visions.
Project types
We work with both private and public sector organisations, applying our mix of competences to several types of challenges